bd78 Privacy Policy — Your information is protected with us
This privacy policy explains in detail how your personal information is collected, stored, used, and protected at bd78.
Introduction and Scope
bd78 ("we", "us", "platform") is a popular online gaming service provider in Bangladesh. This privacy policy applies to all individuals who use the bd78 website bd78.cam. When you create an account at bd78, use our services, or visit our site, you consent to the terms of this privacy policy.
We believe that protecting the privacy of your personal information is a fundamental right. That is why we apply the highest technical and organizational security measures to keep your information safe. In this policy we clearly state what types of information are collected, why they are collected, how they are used, and what rights you have.
1 What Information We Collect
bd78 collects the following types of information from its users:
Identity Information
- Full name and date of birth
- National ID card or passport number (for verification)
- Current address
- Email address
- Mobile number
Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Transaction date and amount
- Balance and bonus information
Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Site access time and activity logs
Gaming Activity Information
- Play history and preferences
- Betting amounts and results
- Bonus and promotion usage records
- VIP level and points information
2 Purpose of Information Use
bd78 uses your information only for specific and legitimate purposes. We never misuse your information without your consent. The main purposes for which we use information are described below:
- Account management and verification: Confirming your identity, keeping your account active, and providing necessary support.
- Financial transaction processing: Completing deposits and withdrawals securely and preventing fraud.
- Customer service: Providing quick and effective responses to your complaints and questions.
- Security and protection: Preventing unauthorized access, fraud, and money laundering.
- Platform improvement: Analyzing information to improve the user experience.
- Legal compliance: Retaining necessary information in accordance with applicable laws and regulations.
- Responsible gaming: Identifying excessive gaming tendencies and providing timely support.
- Personalized service: Offering promotions and deals tailored to your preferences.
3 Information Sharing with Third Parties
bd78 may share your information with the parties listed below in specific circumstances and subject to strict conditions:
Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to complete your transactions. This information is used solely for payment verification and processing.
Technology and Infrastructure Services
Our server, cybersecurity, and game software providers may have limited access to information for the purpose of operating the service. All partners work under our strict data protection agreements.
Legal Authorities
Information may be provided to relevant authorities in response to court orders, investigations, or legal obligations. In such cases we always provide only the minimum information required.
Fraud Prevention Services
Specialist organizations working to prevent fraud and money laundering may review limited information when necessary, which is done in the interest of all users' security.
4 Cookies and Tracking Technologies
The bd78 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our site function better.
Essential Cookies
Essential for the basic functionality of the site — maintaining login sessions and ensuring security.
Functional Cookies
Remember your language and preferences so you have a better experience on your next visit.
Analytics Cookies
Help us understand which parts of the site are used most, which allows us to improve the quality of the service.
Security Cookies
Used to detect unauthorized access and fraudulent activity.
You can disable cookies in your browser settings. However, please note that disabling certain cookies may cause some features of bd78 to not work properly.
5 Information Storage and Security
bd78 uses industry-standard security technology to keep your information safe. The main features of our security system are described below:
Retention Period
Information is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are generally kept for an extended period for audit purposes. When the need to retain information ends, it is securely deleted or anonymized.
Technical Security Measures
- SSL/TLS Encryption: All data transfers are completed through encrypted channels.
- Data Encryption: Stored sensitive information is kept in an encrypted state.
- Access Control: Only authorized personnel can access the relevant information.
- Regular Security Audits: Periodic reviews to identify and resolve system vulnerabilities.
- Two-Factor Authentication: An additional security layer for account access.
- Firewall and Intrusion Detection: Active monitoring to prevent cyberattacks.
6 Your Rights and Controls
bd78 believes you should have full control over your own information. Your main rights are described below:
Right to Access Information
You can ask at any time what information we hold about you. Submit a request through live chat or email and we will let you know in due course.
Right to Correct Information
If any of your information is incorrect or needs to be updated, you can let our support team know and we will make the correction promptly.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, due to legal obligations, some information may not be possible to delete before a specified period.
Right to Object to Processing
You can object to the use of your information for certain purposes (such as marketing). In such cases we will respect your request.
Right to Data Portability
You can receive a copy of your information in an easily readable format. This request can be made to our support team.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily suspended, which we will actively consider.
To exercise any of the above rights, contact us through our 24/7 live chat or write to us by email at [email protected].
7 Protection of Minors
bd78's services are for persons aged 21 and above only. We do not intentionally collect information from any minor. Age is verified at registration and additional proof may be requested in suspicious cases.
If we become aware that a minor has accidentally created an account, we will immediately close that account and delete the associated information.
8 Changes to the Privacy Policy
bd78 may change or update this privacy policy from time to time. Reasons for changes may include:
- Compliance with new laws or regulations
- Introduction of new services or technologies
- Improvements based on user feedback and experience
- Strengthening of security and protection measures
We will notify you by email at least 30 days before any significant change. Continued use of the service after the change will be taken as your acceptance of the new policy. The date of the latest policy will always be displayed at the top of this page.
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, contact us through any of the following ways:
24 hours a day, 7 days a week — get support in Bengali
Instant via live chat; within business days via email
To learn about our responsible gaming policy, read the Responsible Gaming page. For general questions, see our FAQ page.